Work report
Mint & Hati
25/07/2022-29/07/2022

Monday
- Ship orders in shopee, Stylehan and Lazada
- Print shipping label (sticker) from shopee, Stylehan and Lazada
- Check stock product in shoppee and Stylehan
- Reply massages to costumer
- Check the orders not ready send and massages to customer to change another product.
- Clear order has problem (send wrong product or order not complete)
- Change product photo
- Close stock
- Check return product
- Add and open stock
- Contact to Shopee center to ask about the costumer return product
- Contact to Lazada center to ask about the costumer return product
- Inform accounting department to refund to costumer
- Book order on web Stylehan
- Pack Nayeon album



Tuesday
- Ship orders in shopee, Stylehan and Lazada
- Print shipping label (sticker) from shopee, Stylehan and Lazada
- Reply massages to costumer
- Check the orders not ready send and massages to customer to change another product.
- Chack stock and update stock
- Add new product in Shopee seoul.cos
- Close stock
- Inform tracking number to costumer
- Call to shopee about costumer did not receive the parcel
- Contact to Shopee center to ask about SIP (Shopee International Platform)
- Pack Nayeon album


Wednesday
- Ship orders in shopee, Stylehan and Lazada
- Print shipping label (sticker) from shopee, Stylehan and Lazada
- Reply massages to costumer
- Check the orders not ready send and massages to customer to change another product
- Clear order has problem (send wrong product or order not complete)
- Edit option product in shopee
- Di-cut product photo
- Open stock
- Add product in shopee
- Chack status parcel return in Lazada

Friday
- Ship orders in shopee, Stylehan and Lazada
- Print shipping label (sticker) from shopee, Stylehan and Lazada
- Reply massages to costumer
- Check the orders not ready send and massages or call to customer to change another product.
- Chat with costumer
- Close stock
- Edit product information
- Up date stock
- Do pre-order Got7, NCT and BTS album report
- Inform tracking number to costumer